Mr. Mani Varma
Versatile Senior operations and General management executive leveraging more than 22 yearsof top-level multi-service Hotels and Resorts nationwide. Experienced in handling the entireproperty, Food & Beverages and Restaurant operations service delivery. Overseeing Resortoperations encompassing budget management, security measures, administrative duties,reservations and purchasing. Maximizing Resources and improving bottom line through expertleadership in quality service, staff development, cost control, and visionary P&L management,too successfully and profitably managing, where Quality is the guiding operating philosophy. Tolead with passion, to mentor and develop people, and help them to consistently deliver delightfulmoments of truth.
Energetic operations management expert with in-depth knowledge of productivity strategies andability to manage resources, supervise department managers and their teams, drive associateengagement, and hold departments accountable for budgets and spending. Also coming with 20years of management experience; excellent communication, time management andorganizational skills; multi-unit management experience, improved operational systems,processes and frameworks. Overall financial performance including revenues, labor andexpense for all front-of-house Restaurant operations. Also assist with overall Food & Beveragefinancial success including adherence to purchasing standards. Contributed to the long termplanning of the company
Chef Raju Rokaya
Results-oriented Executive Chef, proven ability to schedule and coordinate the work of chefs,cooks and food preparers and ensure a high standard of kitchen sanitation, track record ofoverseeing and leading the activities of fast-paced kitchens. Eager to provide the benefit ofexperience in developing recipes and menus, and handling food inventory and rotation activitiesspanning over 15 years. Recognized for innovative recipes and cost effective kitchenmanagement. Work on challenging and creative assignments involving use of professionalexpertise and sound inputs to provide reliable and profitable solutions in food and beverageoperations.
Chef Rajesh Kumar
A professionally-trained chef having worked with 5 star hotels & Resorts in India with strongknowledge of intercontinental cuisine and creating a pleasing environment for customized diningexperience. Holds 12 years of experience in supervising, directing, and coordinating kitchenoperations for hotels, restaurants, and resorts. Being a strong role to ensure quality of operationin compliance with HACCP procedures, ISO 22000-2005 standardization, training anddevelopment, recruitment and budgetary costs. Have a rich experience in subjects allied to localand international cuisine and commercial kitchen ventures. Demonstrated abilities in developingimpressive menus, preparing lip smacking culinary dishes, refining the art of cooking, andincorporating the flavor and essence of diverse culture in food preparation. Adept in identifyingquality of ingredients with a mere look, touch, and smell. Highly committed to delivering amemorable dining experience for guests.
Mr. Nirmal Ganesh
Senior Manager - Marketing & Reservation
Senior operations and management executive leveraging more than 10 years of professionalcorporate experience with top-level MNC’s. Overseeing administrative duties, reservations,sales and purchasing, marketing, customer service and hospitality. Possessing extensivebusiness process knowledge and technical experience for organising, reviewing and schedulingmeetings for corporate - onshore and offshore, providing excellent service to clients andensuring their delighted experience. Maximizing Resources and improving bottom line throughexpert leadership in quality service, staff development and to lead with passion, to mentor anddevelop people, and help them to consistently deliver delightful moments of truth.
Mr. Sijo John
Front Office Manager
Hotel management professional offering 10 years of experience as relationship officer inHospitality and Education sector. Experienced at managing Front Office, Guest relations, Food& Beverages / Restaurant operations, Restaurant Management and Service delivery.Demonstrated competencies in rolling out policies and programmes to win total guestssatisfaction while maintaining reasonable profitability levels. Proficiency in handling all aspectsof kitchen management including monitoring food production and aesthetic presentation offood and beverages. Proven expertise in managing the Food and Beverage department in thehospitality industry. Ability to plan, manage and design various public relation programs andstrategies.
Guest Service Manager
Industrious Guest Service Manager who routinely ensures that solid customer serviceprocedures are in place. Adept at identifying potential service issues and resolving guest issuesin a professional courteous manner. Focused on applying and instituting basic management andservice standards. Managed guest center, staff and identified areas of concern for customerservice while implementing new sales strategies. Managed hotel front office, personnel trainingand shift scheduling. Consistently achieved record-high customer satisfaction rankings,improvements to the bottom line and turnaround of under performing operations.